Metcash (ASX: MTS) is Australia’s leading wholesale distribution and marketing company with sales of over $14 billion in FY17.
We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.
We proudly support a network of over 1,600 independently owned stores Australia-wide, including the well-known IGA and Foodland IGA brands.
Our retailer partners mix the charm, knowledge and convenience of a local store with the quality and competitive prices of a national one. The buying power of a combined network helps Independent Retailers to offer great value. For example, many IGA retailers offer low prices across products that matter to shoppers through the Price Match program, which matches the prices on 100’s of everyday products to the big supermarket chains.
Our network is made up of family businesses where decisions are made around dining room tables, not boardrooms. Each store strives to be the ‘Best Store in Town’, offering its own unique character, from the products they sell to the local people who work there.
Our Independent Retailers are able to tailor their offerings to their local communities, with a personal level of service, showcasing the benefits of what shopping independent really means. The stores that we support sit at the heart of the local community, sourcing the best products from local producers and helping the local economy.
Our IGA Community Chest program helps IGA retailers to support an enormous variety of local community initiatives and charities. To date, the IGA Community Chest and associated programs have given back over $83 million to local communities.
We also offer Independent Retailers an exclusive range of products called Community Co, which not only offers great value but also gives a percentage of proceeds back to local Australian communities. Friendly Grocer, Lucky 7 and Eziway are also part of the Metcash network.
Successful independents is at the heart of everything we do!
Best store in every town
For our retailers and their shoppers, we want to help them to be the ‘Best Store in Town’, which is loved by the locals for its offering and service.
Every day, our retailers are delivering on what shoppers say they want – including great service, a broad range of products, an enjoyable shopping experience, knowing the families behind the brands, stocking local products and being part of the broader community.
We celebrate individuality and help our independent stores to differentiate themselves from their larger-scale competitors with distinctive and unique service via sourcing local products from local communities. You’ll often notice that Independent Retailers stock brands that you can’t find anywhere else in Australia!
Business partner of choice for suppliers and independents
We want to be known as the Business Partner of Choice for our retailers by offering the leading portfolio of leading Independent Retail brands, and by being a world-class wholesaler for our suppliers.
The best store in town is supported by a wholesaler who is world-class and the most efficient we can be.
With our buying power as Australia’s largest network, we have the best commercial agreements that benefit Metcash, our suppliers, and our retailers’ to help all parties to thrive and grow.
Our logistics operations are world-class and we deliver a true end-to-end solution.
Passionate about independents
We want our people to be known for being passionate about independents.
We have inspiring leaders who enable their teams through collaboration and empowerment.
We nurture and develop our people’s careers, we coach and mentor each other, we have an agile mindset, and we lead change.
We believe in ourselves and others and we accept responsibility.
We want to be Australia’s favourite place to work.
Thriving communities – giving shoppers choice
We want to ensure Australia has thriving communities – giving shoppers choice, by supporting local and aspiring business owners.
Since the 1920s Metcash has been championing local entrepreneurs. We help Independent Retailers thrive through enhancing their business and marketing skills.
Our Independent Retailers have a strong connection to their communities. We are passionate about our community matching programs, such as Community Chest where local IGAs donate valuable funds to support local community groups.
We learn from and share our successes and failures and we always look for a better way.
Our retailers are investing in their businesses and we have a pipeline of aspiring retailers who are committed to sustaining our network of stores and creating future growth opportunities.